Privacy Policy – Jerytherm® Heat Transfer Fluids

Shanghai Huneng Shengyuan Technology Co., Ltd. (operating the brand Jerytherm, hereinafter referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us through our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry form, or interact with our industrial services and product offerings.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out inquiry forms, request product quotes, or contact our technical support team.

Personal Information: Name, job title, company name, email address, phone number, country/region, and any specific details provided in your inquiry message.
Technical & Usage Data: IP address, browser type, operating system, referring URLs, device information, and interactions with our website pages via cookies and tracking technologies.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including:

Responding to Inquiries: Processing your requests, providing technical documentation, product cross-reference guides, and customized price quotes.
Business Communication: Communicating regarding potential B2B partnerships, OEM/ODM inquiries, and raw material supply arrangements.
Service Improvement: Analyzing website performance, optimizing user experience, and improving our product and service offerings.
Compliance & Protection: Ensuring website security, preventing fraudulent activity, and complying with applicable legal obligations.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website, conducting business operations, or serving you (e.g., website hosting, CRM tools, or logistics partners), strictly under confidentiality agreements.
Legal Requirements: When required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of Shanghai Huneng Shengyuan Technology Co., Ltd., our users, or the public.

4. Cookies and Tracking Technologies

Our website uses cookies and similar analytical tools to enhance your browsing experience, measure site traffic, and understand user behavior. You can control or disable cookies through your browser settings, though some features of the site may not function as intended without them.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, please note that no transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

6. Your Data Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or request the deletion of your personal data held by us.
Withdraw your consent for marketing communications at any time.
Object to or restrict certain data processing activities.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or external tools. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Shanghai Huneng Shengyuan Technology Co., Ltd.

Brand: Jerytherm®

Inquiry & Privacy Support Email: lucia@armcoltherm.com